What objections are there to using an online tax preparer AND what are good responses to those objections?
Objections to using an online tax preparer may include concerns about data security, potential errors in the preparation of tax returns, lack of personal interaction with a tax professional, and uncertainty about the accuracy of the tax software. Here are some responses to these objections:
- Data security concerns: Some people may worry that using an online tax preparer may put their personal information at risk. However, reputable online tax preparers have secure systems in place to protect customer data. They use encryption and other security measures to safeguard sensitive information.
- Potential errors in the preparation of tax returns: Some people may be hesitant to use online tax preparation software because they worry about making mistakes. However, online tax preparation software is designed to be user-friendly and intuitive. The software prompts users to enter relevant information and checks for errors before submitting the return. Additionally, many online tax preparers offer accuracy guarantees and will pay any penalties or interest resulting from errors made by their software.
- Lack of personal interaction with a tax professional: Some people prefer to work with a tax professional in person to ensure that their tax return is prepared correctly. However, many online tax preparers offer support via chat, phone, or email. These services are staffed by tax professionals who can answer questions and provide assistance if needed.
- Uncertainty about the accuracy of the tax software: Some people may be skeptical about the accuracy of online tax preparation software. However, most tax software is updated regularly to reflect changes in tax laws, and many online tax preparers have been in business for years and have a track record of accurate returns.
In summary, using an online tax preparer can offer many benefits, including convenience, accuracy, and cost savings. Reputable online tax preparers use secure systems to protect customer data, provide support from tax professionals, and offer accuracy guarantees.